Vodacom = Incompetency

<p>I had a contract account with Vodacom that was closed up account 4years ago after paying up the balance. Now 4 years later I receive an sms that I still owe them. I went to an outlet and nothing showed on their database. I called 082111 on the 17th of March 2017 and I was told their system reflects that indeed I paid my account in full. On the 23rd of March 2017 I called again and was made to hold the line for 45minutes while being sent from pillar to post and all I ever wanted was settlement letter. This proves that some people do not value their jobs and worst of all they do not have respect for customers. At some point I was told I owed an amount that they could not account for, SHAME ON YOU VODACOM.</p>