Vodacom Incompetence with Porting

I have been trying to PORT my Telkom Mobile number to Vodacom for the past week now. I've had to take off of work 3 times to go to your store to attempt to get onto your network! I am now sick and tired of your staff's incompetence!! I just get sent away every day and promised that my line will be activated tomorrow, tomorrow, tomorrow. It is now 6 days later and I am still not able to phone anyone. Your social media team is absolutely useless and not willing to assist at all. Your staff in store are clueless and have no idea what is going on. I want this resolved by 12pm tomorrow (09/07/2019) or I will take my money to a service provider that wants it! I am actually worried about giving my money to your company if this is how the start of this agreement is. Wake up guys!! Wake up!!