nvdm
nicole van der merwe

1 reviews | Active since Jun 2012

07 Aug 2018, 13:23

Vodacom Incompetence Shocking

This is my second review. After ***** was CONFIRMED on our contract we have never been reimbursed and Vodacom is still debiting us monthly. One *********** employee afterthe next. What a nightmare to be your client. We are only willing to speak to a MANAGER who will be able to sort this out. I'm seriously considering legal action against your continued harassment.

0
Replies (4)
Vodacom
Vodacom's reply07 Aug 2018, 15:43
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply20 Aug 2018, 07:45
Official

Dear Nicole,

The matter has been resolved.

Regards,

Cassandra

Best regards,

Vodacom
Vodacom's reply20 Aug 2018, 07:45
Official

Dear Nicole,

The matter has been resolved.

Regards,

Cassandra

Best regards,

Vodacom
Vodacom's reply20 Aug 2018, 07:45
Official

Dear Nicole,

The matter has been resolved.

Regards,

Cassandra

Best regards,