Vodacom - Incompetence of Staff

Item: Vodacom
Rating: 1
Author: Ruan R

Wish there was a Zero rating! Tried to a transfer ownership with them, and after 5 weeks it is still not done! Apparently there is a fault on their system that no one there is capable of fixing? So now their incompetence is my problem! Stay away

Helpful (0)

Replies (1)

Vodacom's replyOfficial

01 Mar 2020, 20:26

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Mar 2020, 20:26

Official