Vodacom incompetence

We have Vodacom WiFi and our cellphone contracts us with Vodacom. I reside in Witbank and do alot of work from home. I do have a Genset available when it is loadshedding, unfortunately when it is loadshedding, immediately Vodacom WiFi is off due to various reasons and extremely poor service delivery from Vodacom even if you do run the Genset. It you report it to the Area Maintenance Manager nothing gets done. Vodacom is crealy not geared up for the loadshedding situation in SA and battery power is a huge problem. It is just a matter of time and Vodacom will start feeling there incompetence in the bottom line. I will never recommend Vodacom to anyone