Vodacom incompetence

I phoned Vodacom post sales within 24 hours of bouncing debt order and offered to remedy the arrears immediately, it was a small amount less than R200. Payment arrangement was agreed but Vodacom failed to re-debit my bank account. Then suddenly without a notice my account gets suspended.

I phoned Vodacom arrears collection department. The consultant by the name of Zebuya was unprofessional, *********** and arrogant. She does not even know Vodacom's customer complaints number. DISAPPOINTING.