VODACOM INCOMPETENCE AND SUBSTANDARD SERVICE

Vodacom are ************ and have *********** technicians and clueless call center agents.

They have been failing to connect Fibre wifi in my Estate (Irene Farm Villages) for 2 weeks now. They have changed their devices 3 times. Every time, they send a new technician who give the same answers. To date, there is still no wifi. But they expect the contract account to be paid.

On trying to find alternative service providers, I fond that Vodacom are the exclusive Fibre service providers in our estate.

So, now we're stuck with *********** people and no service.

Thank you very much Vodacom