SB
Stephen B
1 reviews | Active since May 2010
04 Mar 2022, 16:29
Vodacom incompetence and disdain for customer service continues...
Refer to previous complaint.
I did get a call promising action, you responded here saying they had emailed. No such email received and all other repeated attempts at getting a response have been flatly ignored.
Well overdue for escalation.
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Vodacom's replyOfficial
05 Mar 2022, 16:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Mar 2022, 16:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team