1 reviews | Active since Oct 2016
Vodacom Incompetence
Had a duel contract which I put in a request to cancel. On multiple attempts to cancel, as the consultants kept calling me to "reconsider", it was finally processed 09/11/20. Just to find out that they did not cancel both numbers as requested, but only the one. To which I called the contact centre to have correct... Just to see another deduction go off... Being told this is the the product received by me WHICH I MADE CLEAR I NO LONGER WANTED. THIS IS EXACTLY WHY I CANCELLED IN THE FIRST PLACE, this is the 6th time I have had monetary issues with Vodacom! If its not deducting money for advances I did not take which is then "refunded in airtime" which is bl@ddy useless, then its double debit orders... And now for a LAST TIME they need to get that last score in! ****ed is an understatement!
