Vodacom Incompetence

I visited a Vodacom 4u store at Mall @ Carnival on Sunday 5th of December 2021, the consultant who assisted with our queries was highly unqualified and did not listen to what we were requesting, to a point where we asked for the manager. This gentlemen had such an attitude and was clearly not interested to assist us. After leaving the store and being assisted efficiently by MTN I had to return to do a sim swap. The power went out and they closed the shop asking everyone to leave despite their system still being fully operational. I have been a client of Vodacom for 10 years and regret staying with them. I will definitely be moving my business elsewhere. Ridiculous and unsatisfied with them!