Vodacom incompetence

So Vodacom normally deducts my account on the 27th of each month. This time they did not deduct and they blamed me for not deducting stating that there was insufficient funds in my account and that I should check with my Bank what transpired.

Be that as it may, I checked with FNB and also checked my bank statement and guess what, the faaks did not do a debit order attempt and they had a nerve to blame it on me by lying about my account having insufficient funds.

So their incompetence has impacted me regarding my credit record as Im in the process and making a huge financial decision regarding my families future.

It is disappointing to learn that such a huge network can just lie to ordinary South Africans for their mishaps.

Vodacom, how will you fix this since it affected my credit profile? I had sufficient money for deductions as this is an easier way to make payments instead of manual payments. Now im inconvenienced by your incompetence.

Nou santse ke nyele ka baka la lona?