1 reviews | Active since Oct 2018
Vodacom incompetence
I have been trying to change my banking details with Vodacom since February 2018. My avoidant has been loaded with penalties due to non payment after I have made several phone calls, supp**** bank statements, ID documents, visited Tygervalley Vodacom several times and to no avail. I need them to remove all penalties from my account and my debit order changed to my current banking details. Can it really take 8 months to sort this out Vodacom?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team