1 reviews | Active since Jul 2018
Vodacom Incompetence.
I called the cancellations department to cancel one of my cell phoned numbers and asked the call center agent to make sure she is cancelling the 071 number, needless to say she canceled the incorrect number(082), lost all my data and free voice minutes. Thanks for the incompetence Vodacom, I have now cancelled all 3 of my contracts and will be porting my numbers.
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Hi Sameer
As discussed, feedback was provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Best regards,
Hi Sameer
As discussed, feedback was provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Best regards,