1 reviews | Active since Apr 2018
Vodacom incompetence
I received my router from vodacom on the 26/04/2018. I've been calling them since then, to activate the sim card. I called them approximately 4 times.Everytime I call I get a different answer or response to my issue. Today I asked them to call me back and I am still waiting. My sim is still in-active. If It was possible , vodacom can take there router back, that's how irritated I am with them.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Thank you for taking my call.
I sent you an e-mail as discussed.
We once again apologise for the delay and for any inconvenience caused.
Regards
Moddy
Best regards,
Good day
Thank you for taking my call.
I sent you an e-mail as discussed.
We once again apologise for the delay and for any inconvenience caused.
Regards
Moddy
Best regards,