Vodacom incompetence

The saga continues in trying to get a month to month contract cancelled. The latest is they ask me for information in response to a Facebook post. I send them the information. A week later they ask again for the same info. I send them the info again. They then send me a mail saying they are passing this over to the Fibre team. The service I want cancelled is a Wireless service because I upgraded to Fibre. Maybe they do not know the difference. So I sent them this replay today. We are now 2 months down the line. Copy of mail: Thank you. However, I do not see what this has to do with the Fibre team. I think this is part of the problem with Vodacom. You seem unable to find the correct department to handle this Business Wireless (not FTTH) problem. I spent 2 days phoning all the available number, all those that were given to me and all the incorrect transfers, with no result. I cannot believe a company the size of Vadacom can be so disorganised.