GB
Glenn B

1 reviews | Active since Oct 2017

04 May 2022, 12:40

Vodacom Incompetence

Five days after paying my account in full at Vodacom I'm still getting stupid messages to pay my account before trying to make a call. Proof of payment has been sent to various people and addresses with not a single person acknowledging receipt thereof. What a deadbeat company. Every month I pay before the due date via EFT but every month it's the same story. I'm not surprised this country is in trouble.

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Replies (1)
Vodacom
Vodacom's reply04 May 2022, 14:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team