NM
Nikki M

1 reviews | Active since Jun 2020

26 Jul 2022, 08:52

Vodacom incompetence

Wow Vodacom you definitely showing your true colours of incompetence. Still no contact from my previous complaint. No use making statements "Vodacom customer Services will contact you shortly" 11 months and still waiting. Pathetic

0
Replies (2)
Vodacom
Vodacom's reply26 Jul 2022, 09:52
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
NM
Nikki M's update27 Jul 2022, 16:15
Reviewer Update
Well not sure how they investigating it as the ticket was
opened yesterday and closed today with no feedback after my called to Vodacom yesterday!!!