Vodacom incompetence

VODACOM will just never stop with their tricks & deceipt,, they will try, even for the smallest amount.. 1st JulyI I called to cancel a contract, was CLEARLY told by "Stephanie" that my very next invoice will be R169 (for TWO phone arrangements). but I received an invoice where nothing had changed. As this "Stephanie" denied what she said, I was told they would retrieve the "recording" & get back to me, which they did, stating they have "difficulty" retrieving the recording (REALLY!!), but will credit the payment & my next invoiceS will be IN CREDIT, which did NOT happen, just received the new invoice now!! HOPEFULLY they will NOT have ""DIFFICULTY" to retrieve the "recording" again! WHO else is sick & tired of struggling with VODACOM? PLEASE keep sending reviews!!! Mrs Morkel / ***