Vodacom Incompetecy at its best

On the 31st of January my son had his cellphone ****** so we phoned Vodacom to block his phone as one would. After 30 minutes on the phone Vodacom opted to Block my wifes phone instead. After another 40 minutes on the phone they reactivated her number and requested we come in the next day to collect the replacement Sim for my Son which was done at Greenstone. On the 1st of February we collected my Sons new Sim and confirmed no issues with my wifes number. On the 2nd of February Vodacom opted to Block my wifes number again for a reason only they can understand. After spending much time on the phone on the with Vodacom they asked us to go to a store again. This was done on the 4th prior to me leaving for Mozambique where we were promised the issue would be solved in 48 hours after completing all there documents. Today is now the 8th and more than 96 Hours have passed and the line is still not operational. On calling the Vodacom help line again I get told only the store can assist. That is the same store who have been *********** in the last 2 visits. The Agent says I can phone them and gives me the contact number ********** . Surprise surprise in true Vodacom style this phone does not get answered. I am at my wits end with having my wife now at home without connectivity and having absolutely no joy from an arrogant supplier.