VODACOM INCOMPETANT and INFURIATING (PART 2)
<p>Good Day</p> <p> </p> <p>I thought we were off to a good start when i got a Automated Reply the same day the 22/05/2017.</p> <p> </p> <p>As Attached copied directly from there response.</p> <p> </p> <p><span style="text-decoration: underline;"><strong>Official business reply: </strong></span><br /><span style="text-decoration: underline;"><strong>Dear Customer</strong></span><br /><span style="text-decoration: underline;"><strong> </strong></span><br /><span style="text-decoration: underline;"><strong>We apologise for the inconvenience caused in this regard.</strong></span><br /><span style="text-decoration: underline;"><strong> </strong></span><br /><span style="text-decoration: underline;"><strong>We have escalated this issue to the Repairs Escalations Teamfor further assistance and feedback. Your reference number is EC-0CR3-2U23F4 and you will be contacted with feedback.</strong></span><br /><span style="text-decoration: underline;"><strong> </strong></span><br /><span style="text-decoration: underline;"><strong>Regards</strong></span><br /><span style="text-decoration: underline;"><strong>Roderique Lategan</strong></span></p> <p> </p> <p>I wonder if this person actually exists or is lost in the burocresy of Vodacom.</p> <p> </p> <p>But as per usual with Vodacom it just stopped there and no other contact has been made not even a message never mind a call to sort this out as promissed and its now a week later.</p> <p> </p> <p>So once again just empty Promises and no follow through.</p> <p> </p> <p>So my advice to friends and family and any one else who reads this or is looking for a new contract is STAY AWAY FROM VODACOM!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
