1 reviews | Active since May 2011
Vodacom incompantance
******* first time in my life have I ever experienced such bad service from vodacom. In July I phoned in to cancel my contract that was due to end I confirmed that all was done. After looking at my debit orders today I noticed that it seemed a bit high. I the download my emails to llok for the lasted statment from vodacom to see what I have been billed for I then noticed that I've been billed for the contract that should of been closed. So I called in to find out if the contract has been closed and have been told that it hasn't been closed as yet. I defently won't be recommending vodacom to any friends or family any more if this is the service that I will be getting from vodacom. I've been billed for a contract that should of been closed in July it's August and I've paid for something that I haven't used nor wanted to use now it seems I going to have to pay for something that I don't won't anymore again.
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Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Best regards,
Best regards,
