KM
Koketso M
1 reviews | Active since Jun 2021
12 Jan 2024, 14:23
Vodacom including Terrence Xulu and the entire installation team from Vodacom are a ****!
Terrence Xoli including the entire installation team is a ****! I have received very horrible service from Vodacom. I have been calling for the past 2 weeks and no Fiber installation has taken place. I got a rude and unprofessional service from Terence Xulu. He is arrogant, self centred and really unprofessional. I no longer want the services .
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Replies (2)
Vodacom's replyOfficial
13 Jan 2024, 11:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Jan 2024, 11:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
KM
Koketso M's updateReviewer Update
16 Jan 2024, 09:55Good day. I got a call from Dean yesterday and I was informed the same thing which is “your matter has been escalated “. Till now, I haven’t received a follow up call. Your inadequacy and your lack of service proves why Vodacom is a ****!
KM
Koketso M's update16 Jan 2024, 09:55
Reviewer Update
Good day. I got a call from Dean yesterday and I was informed the same thing which is “your matter has been escalated “. Till now, I haven’t received a follow up call. Your inadequacy and your lack of service proves why Vodacom is a ****!