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Rohan V
1 reviews | Active since Dec 2020
08 Dec 2020, 12:00
Vodacom inability to close accounts
Absolute worst service I have ever experienced. I have been a Vodacom customer since I had my 1st Cell phone at 10. In the past (While I was staying in SA) it took me 6months to cancel my subscription and was kept been charged each month. Now as an expat teacher I cant close my account after 14months, and kept being charged mothly.
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Vodacom's replyOfficial
08 Dec 2020, 14:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Dec 2020, 14:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Rohan V's updateReviewer Update
08 Dec 2020, 14:32As I am working in Russia, the only way to contact me will be via Email.
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Rohan V's update08 Dec 2020, 14:32
Reviewer Update
As I am working in Russia, the only way to contact me will be via Email.