1 reviews | Active since Jan 2012
VODACOM INABILITY TO ACTIVATE LINE
On 09 July 2015 I signed up for a Vodacom data contract at the Makro Strubensvalley, Vodacom, outlet. Upon receipt of goods including the SIM card on same day I was assured that the line would be active within 24 Hours. However, on 11 July 2015 the line was still not activated and I called *** activation line. Only to be told that only Vodacom at Makro could activate it. Therefore, I contacted Vodacom Makro only to be told that their system was off line and that they cannot do anything until Monday - I Just had to wait. I then contacted Vodacom *** again to also be told that Vodocam itself cannot access the system at the stores. This is seriously pathetic service and as result neither party cares that the customer has to pay for services he is not receiving and just wait until Monday. It is a disgrace that such a company have a I do not care attitude.
Dear client
Kindly be advised that I have sent you an email regarding this matter.
Thank you
Vodacom social media team
Dear client
Kindly be advised that I have sent you an email regarding this matter.
Thank you
Vodacom social media team
