DS
Dewald S

1 reviews | Active since Jul 2016

12 Oct 2016, 12:31

Vodacom - In the blink of an eye

<p>I have a dispute with Vodacom re the use of data (out of bundle)</p> <p>At the end of this month they actioned my debit order in the blink of an eye.</p> <p>To sort out the data issues, however, takes 7 to 14 days. Probably close to a billion blinks of an eye.</p> <p>The shocking part is this: if they take this long to fix my issue they must receive thousands such complaints (maybe 10s of thousands). I obviously assume their staff is ***********. BEWARE everyone Vodacom is cheating you with your data. Beware, beware.</p>

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Replies (1)
Vodacom
Vodacom's reply12 Oct 2016, 15:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team