1 reviews | Active since May 2016

22 Mar 2018, 11:42

Vodacom in on subscriptions to make money?

Vodacom is yet again proving how they cant care a week ago I wrote a review about how my phone keeps automatically subscribes to services after talking to Vodacom everysingle day no one could help after my hellopeter review they all of a sudden found someone to help me. The guy said all wasps will automaticly be blocked forever. A week later its happening again my phone keeps subscribing I use *117# stop all to 31050 I contact Vodacom no no no joy. Vodacom I have been a client for 18 years I sure as F### hell did not install this **** on my line. Make this problem stop today I did not sign up for this so if one more ***** at customer care tells me to sms stop all to 31050 I am going to lose my sh#t. Please see that in two weeks I have spoken to no less than 13 of ur agents?!

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Replies (1)
Vodacom
Vodacom's reply22 Mar 2018, 12:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team