SV
Sonja V

1 reviews | Active since Mar 2009

22 May 2017, 13:10

VODACOM IN FINANCIAL DISTRESS

<p>My first complaint logged in February regarding the fact that they increased my monthly installment in November remains unresolved and they are still overcharging me. Vodacom owes me money due to the fact that they have been overcharging me since November last year. By not paying the monies back which they owe me and which they are well aware off they are committing an act of insolvency. Not sure if they understand the seriousness of this. I want this matter resolved this week still; failing which I will send out the necessary letter of demand. If you are not yet with Vodacom I suggest you look elsewhere, as they are cleary having financial problems currently.</p>

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Replies (1)
Vodacom
Vodacom's reply22 May 2017, 15:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team