1 reviews | Active since Mar 2017
Vodacom In-Correct billing and not refunding
<p>After being incorrectly billed by Vodacom and the monies deducted from my account. I logged a complaint and was told they would repay the money. After two weeks and numerous phone calls Vodacom has not yet paid the money back.</p> <p> </p> <p>Can Vodacom please respond and refund me on the incorrectly billed account?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
So Vodacom its been another week without any response? Can you please sort out the account?
Quick to deduct money and no repayment??
Very bad service!
So Vodacom its been another week without any response? Can you please sort out the account?
Quick to deduct money and no repayment??
Very bad service!
