EM
Elizabeth M

1 reviews | Active since May 2014

14 Jul 2021, 08:32

Vodacom In Brits Safari Centre, the woman called Carol who works there is so much inconsiderate and would lie straight in your face

Vodacom In Brits Safari Centre, the woman called Carol who works there is so much inconsiderate and would lie straight in your face. I am now stuck with a contract that I can't afford and I am unable to reduce it. Going to her will be very pointless as she is only concerned about making sales of high amounts. She's rude and a true reflection of a hypothetical face of a brand that does not such complaint. Vodacom has been in my life for almost 2 decades but now I have had it with their staff. 2 years it's nothing, after that.. j won't look back.

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Replies (1)
Vodacom
Vodacom's reply14 Jul 2021, 08:57
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team