VODACOM IN BREECH ON CONTRACT

Item: Vodacom
Rating: 1
Author: Denise R

We have now been without Wi-Fi for 2 weeks. Dispite promises and numerous different reasons why our Wi-Fi was disconnected it still hasn't been fixed.

Vodacom is in BREECH OF CONTRACT as we have already been billed for March, and PAID FOR 2 WEEKS in February (without having internet access).

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Replies (1)

Vodacom's replyOfficial

06 Mar 2024, 09:32

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply06 Mar 2024, 09:32

Official