BH
Brent H

1 reviews | Active since Aug 2017

15 Sept 2017, 11:05

Vodacom in breach of SA legislation

Despite MULTIPLE attempts to remove myself from receiving marketing messages and assurances from Vodacom that I have been removed from receiving marketing material I HAVE RECEIVED 2 MARKETING SMSes THIS WEEK ALONE.

This is in breach of CPA, NCA, POPI, ECT Acts.

SORT THIS OUT YOU USELESS, LAW BREAKING COMPANY THAT HAS ZERO INTEREST IN ACTUALLY ABIDING BU SA LEGISLATION

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Replies (1)
Vodacom
Vodacom's reply15 Sept 2017, 12:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team