1 reviews | Active since Dec 2016
Vodacom in breach of our contract
<p>Vodacom after numerous phone calls and counless hours of being battered from left to right here is my situation again... Vodacom took over/migrated my contract which I initially held with Autopage after and then I upgraded in June without a handset but they kept on charging me for a handset which is ********** the contract lapsed in September and I am still being charged for a hanset. Spoke to Custmer care, Upgrade Department, Account Department and Technical Department promising that is resolved just to wake up to the same nightmare each month!! What do I do now?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
It is January and still not sorted out- What do they not understand under "in breach of contract". Apparently only when it suits them!!! Come on Vodacom this is very unprofessional to say the least!!!
It is January and still not sorted out- What do they not understand under "in breach of contract". Apparently only when it suits them!!! Come on Vodacom this is very unprofessional to say the least!!!
Dear Client
The credit for the charges was credited. Once again, I would like to apologise for the inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Dear Client
The credit for the charges was credited. Once again, I would like to apologise for the inconvenience caused.
Kind regards
Vodacom Consumer Website Team
