BM
Bernice M

1 reviews | Active since Jul 2021

17 Jul 2021, 14:55

VODACOM IN BREACH OF CONTRACT

My phone has not worked since Vodacom changed to an open line 1 July I cannot receive any calls and have now used my 1000 minutes for the month! I can’t recharge as according to Vodacom my number does not exist! I am beyond upset!!!! Please, please can someone help me? 21’VODACOM

#Jacqueline 16:00 15 June: Vodacom open line: 082135 Ask new package kicked in Arre minutes and data Activate e-sim #*** Smart s-plus Cancellations: Ask for ad on: Add minutes 1000@ (260) R and data 50gb 75%discount total cost (300)

15 June: 900 minutes Data 91gb

<p>Dear Bernice Mosenthal, quote:*** has been generated on your profile and vetting has been Approved. If you did not initiate this request, please urgently contact Vodacom Customer Care on 082111.</p>

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VODACOM BLOCKED ME ON INSTAGRAM AFTER I COMPLAINED

0
Replies (3)
Vodacom
Vodacom's reply18 Jul 2021, 11:25
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
BM
Bernice M's update18 Jul 2021, 11:41
Reviewer Update
VODACOM!!!!!!
You cannot contact me on my cell as MY PHONE HAS NOT BEEN ABLE TO RECEIVE CALLS SINCE THE 1st OF JULY
I REPORTED 2JULY
I HAVE LOGGED IT NUMEROUS TIMES
YOU ARE COSTING ME MY BUSINESS AND ENDANGERING MY LIFE!!!!
I SUGGEST YOU PUT SOME URGENCY INTO CONTACTING ME ON MY OTHER NUMBERS ON MY CONTRACT AS YOU ARE COMPLETELY IN BREACH OF MY CONTRACT WITH U
BM
Bernice M's update19 Jul 2021, 12:27
Reviewer Update
Please, please resolve this!
I am loosing all my business
Unable to load minutes on my phone
Please contact me urgently
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