JV
Johan V
1 reviews | Active since Mar 2009
02 May 2023, 12:05
Vodacom in breach of contract
My legal contract that I have with Vodacom clearly stipulate that my information should not be shared with third party companies or used for any marketing purposes. I have been getting calls for life insurance from a company who calls on behalf of Vodacom. When asked to remove my details the consultant said I have to sort that out with Vodacom they act on behalf of Vodacom. Vodacom is in breach of contract and in direct violation of the POPI act by sharing personal information to third part companies. I need to forward this message to Vodacom legal as I would like to take legal action.
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Replies (2)0
Replies (2)Vodacom's replyOfficial
02 May 2023, 13:22Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 May 2023, 13:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JV
Johan V's updateReviewer Update
08 May 2023, 09:59A week later and still no one has contacted me regarding this serious issue. But again this is to be expected from Vodacom.
JV
Johan V's update08 May 2023, 09:59
Reviewer Update
A week later and still no one has contacted me regarding this serious issue. But again this is to be expected from Vodacom.
