1 reviews | Active since Dec 2012
Vodacom in Breach of Ceded Nashua Mobile Contract
My Nashua Mobile contracts (5) were ceded to Vodacom from December 2014. All went fine till March 2015 when 2 X Contracts did not received their monthly 1 GB data as per the contract with Nashua Mobile. We received it every month since December 2014. On 8 March 2015 I went to the Menlyn Centre and reported the problem. NO ONE FROM VODACOM HAS PHONED ME. I had to follow-up everyday. After one week the one contract was sorted and the data was loaded. On 22 March 2015 I went back to Menlyn Centre. This morning I phoned again. All I get is we will send it to the BACK OFFICE. Everybody is blaming the others of NOT doing their jobs. On Friday - \Lunathi Jos"PROMMISED TO RECTIFY AND CALL ME BACK - NOTHING!! I DEMAND AN ANWSER BEFORE CLOSE OF BUSINESS TODAY!!!"""
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
