Vodacom in a time when electricity is pretty important

Yet again I am struggling to simply buy prepaid electricity. Come on Vodacom. Get your act together. It's not even the end of the month yet. Your phone app is ****ola, your service is abysmal, meanwhile I just want to get some electricity . I have received my token numbers (yes, I did it TWICE this time, thinking perhaps I had made an error.) and all I get when I type in the token numbers (which I at least RECEIVED this time) is a big row of EEEEEEEEEEEEEs. Please fix your system. Also, when I attempt to phone - the NEW number: *** - there's another (recorded) message saying it can't transfer the number then cuts off. All really good motivation to get off the grid. Vodacom, you suck.