VODACOM impossible to reach to make payment

Hi there

I've tried several times to pay through fnb but I keep getting an error that the To and From ref is incorrect so I cannot pay.

Since my devices Sim ability was deactivated I cannot call vidacom for assistance.

please can you re instate the debit order and send me details I can use to pay manually via eft so I can please use my phone

id like to pay the amount on account I***-6

please see attached i just want to pay so i can use my phone.

I cant use Tobi chat bot because MY NETWORK WAS disabled.

I cant email because one is forced to use Tobi. I just want eft details because my bank isn't working and I've asked several times to have the debit order fixed! no instead lets blacklist the users simcard???

I***-6