Vodacom Impossible to cancel

Item: Vodacom
Rating: 1
Author: Gretha K

I have been trying to cancel my Vodacom contract for over a month now but no one is getting back to me. I have requested a cancellation quotation on every platform multiple times. I no longer live is South Africa and none of the international numbers to call work...

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Replies (1)

Vodacom's replyOfficial

13 Apr 2025, 11:43

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply13 Apr 2025, 11:43

Official