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mT
matthew T

1 reviews | Active since Jul 2019

31 Jul 2019, 12:30

VODACOM imposible to recharge on WEB or APP

Why can't I give these idiots no stars? I have been trying to do a mobile recharge from app and website for 6 months. Never works. Raise a complaint. They shut the complaint, but never fix the problem.

Your trace ID is ade683f9dfb3825b

0
Replies (3)
Vodacom
Vodacom's reply31 Jul 2019, 14:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
Vodacom
Vodacom's reply06 Aug 2019, 12:53
Official
Dear Customer  We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused

Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.

Regards
Vodacom Consumer Website Team
mT
matthew T's update06 Aug 2019, 13:00
Reviewer Update
I am overseas, you can call me from 11am on the 9th August 2019.