UK
Ursula K

1 reviews | Active since Dec 2019

07 May 2025, 21:17

VODACOM IMCOMPETENT USELESS NON-SERVICE PROVIDER!

Once again and despite keeping payments up to date Vodacom has barred all calls from a business line.

I am beyond gatvol with them and will now go legal to have my longstanding contract terminated! I am beyond done! If I wanted a pen pal I should be able to chose the one! It certainly wont be Vodacom! This is repetative action from them and seemingly deliberate too! Allocate payments when you receive them to correct account!

0
Replies (3)
Vodacom
Vodacom's reply08 May 2025, 08:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
UK
Ursula K's update08 May 2025, 15:37
Reviewer Update
it is 15:37 no Vodacom assistant has phoned yet! So typical. Just get the Proof of payments that were send from FNB last night and send to *** and sort the telephone line out. this is ridiculous!
UK
Ursula K's update15 May 2025, 14:54
Reviewer Update
line blocked again because vodacom still have not allocated a payment made on 09/05.
How ***********!
i need the line unblocked NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!