PT
Pieter T

1 reviews | Active since Aug 2010

31 May 2018, 14:12

Vodacom - I'm so sick of you!

I received poor service from Vodacom in the past but this just show how much you guys are a bunch of Tools. I already closed 2 accounts and 2 more are to follow! I cancelled and closed one number due to problems ********** 664, now you have credited that account or number with R1000. But its closed! Service advisor said I need to get a sim card and use the airtime as it cannot be transferred. Its closed TOOL! It had to be transferred to the main number ********** 336 as I am the account holder.

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Replies (1)
Vodacom
Vodacom's reply31 May 2018, 14:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team