Vodacom I’m shocked in your pathetic service

Vodacom stole my money they phone me from rewards and said thank you for being a long time customer on a vip red contract which is true and I pay every month no questions asked it’s a big number if you work that out then i was called and congratulated for winning a number of prizes and I was very thankful but then the the nightmare started for 3 days I had to listen to 4 guys all the same nonsense I had to make about 7-10 payments for reversals I do have names and they said Vodacom numbers not sure what that mean and 1 guys is I had to make payments after payment after payment and was told from day one it’s for reversals and on day one was told this is the last one so day two came and exactly the same more payments more reversals so come day 3 and again more payments for more reversals until after 7 promises of the last one they say it’s now final the money will be released and they will and come and deliver at my house some products that I will also get for being a loyal customer for more than 30 years and it started again now I had to pay the courier company Ram to deliver and again another guy who’s id number I have if he didn’t lie to me 3 days down the line of spending hours on my phone *****ing crucial time where I could have worked and nothing to show all my money gone having 3 terrible stressful days and promise after promise I’ve got nothing if not sorted I’m prepared to share the names and numbers of everyone involved I’ve been a more than 30 years loyal customer of Vodacom and this is how I am treated eish eish pathetic