Vodacom I'm disappointed

I never saw this day coming! Vodacom what is going on I lost internet connection from 1pm this afternoon and couldn't connect to the internet. Tried switching to different sim cards as I have a few contracts with vodacom but no internet connection. Do u know wt a inconvenience u put me in as I work from home and couldn't log into work since 1pm it's now 18:44pm my shift ends at 20:00pm and I still can't connect to internet meaning that I lost almost a full day's work as I started a 12pm today. Then I call your call centre to find out wts happening I literally was hanging on for hour "I took a screenshot as proof" there's no sms or any sort of communication from vodacom about wts happening. I really can't believe this as I was a loyal customer with vodacom for all these years. I still don't know wts happening. I don't know wt to tell my managers at work and I probably won't get paid a days salary cos I did jack today because I can't speak to my internet service provider because noone answer the call no one responds to my Facebook msg. I'm disappointed really I am. I hope I'm going to be compensated for this inconvenience that u put me thru today. I never missed a payment on any of my contracts with vodacom. Never caused any inconvenience to you vodacom so y do it to me. Please get back to me asap