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Sethibe N

1 reviews | Active since Mar 2021

10 Oct 2022, 12:02

Vodacom illtreating and milking it's customers.

I was with Vodacom for 19 years but their treatment towards me is dispeacable totally uncalled for, I had two contracts with them, one expired in September 2022 which is 24 months, now they expect me to pay another month because I canceled on 12 October 2022 which is today. I told them I won't pay because my contract with them has expired but they just told me after 24 months it's month to month but I haven't signed anything like that. Please intervene.

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Replies (1)
Vodacom
Vodacom's reply10 Oct 2022, 12:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team