1 reviews | Active since May 2017
Vodacom -Illegitimate billing
<p>Good day,</p> <p> </p> <p>I am on a VIP Contract with Vodacom. Since December 2016. I have never exceeded my account. This month I was informed that my data usage was additional R2400.00. They told me that I was informed by message, which I never received. I also instructed them in Dec that my account should not go over and locked approching the limit. This did not happen. I am very unhappy and I am not going to pay the R5000 for May and this is unacceptable.</p> <p> </p> <p>Regards,</p> <p>Louise vd Lith</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
