1 reviews | Active since Aug 2017
Vodacom *******ly taking airtime
For a while, I have noticed that my airtime won't last as long as it should. I contacted Vodacom customer care who informed me that I was subscribed to 5 different services which were taking a total of R55 Airtime PER A DAY!!! Vodacom did cancel my subscription, but however cannot help me with refunding my Airtime which should be well over R3000. Could even be R6000, I want my my money back and I don't know which route to go. I DIDNOT subscribe to ANY services and I do see this as more of a ******** matter as this becomes theft
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
