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Jateen N
1 reviews | Active since May 2015
05 Nov 2019, 14:09
Vodacom *******ly reserving fibre lines
Vodacom is *******ly reserving fibre lines so that you cannot use another service provider. I just received an SMS that Vodacom has approved my Fibre order. I never signed up for fibre with them. This is not right and I am sure that the consumer protection act will have something to say about this. Here is the reference number I received - S***. I am not happy and will be taking this further if not resolved. Please contact me asap.
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Replies (3)
Vodacom's replyOfficial
06 Nov 2019, 07:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Nov 2019, 07:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Jateen N's updateReviewer Update
07 Nov 2019, 14:12Still, no-one has called. I received an SMS that the status of the account is now 'Open'. ***. Please close this account that I have never signed up for.
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Jateen N's update07 Nov 2019, 14:12
Reviewer Update
Still, no-one has called. I received an SMS that the status of the account is now 'Open'. ***. Please close this account that I have never signed up for.
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Jateen N's updateReviewer Update
07 Nov 2019, 14:13Also the girl that minipulated my wife into giving her details, should be fired. Please call me.
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Jateen N's update07 Nov 2019, 14:13
Reviewer Update
Also the girl that minipulated my wife into giving her details, should be fired. Please call me.