RP
Radikwena P
1 reviews | Active since Feb 2023
27 Feb 2023, 20:25
Vodacom *******ly renewing contract to make sales targets
Vodacom employees have **********ly extended my data account from 20G to 50G without my approval.
The call centre guys are trying to meet sales targets misrepresenting contract renewals.
When you get to the call center line you meet *********** help desk officials who works so had to protect wrong doing.
***** is *****, i wouldn't stop here until the perpetrator is held accountable
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Replies (1)Vodacom's replyOfficial
28 Feb 2023, 08:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Feb 2023, 08:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
