1 reviews | Active since Aug 2018
Vodacom *******ly changing my banking details on their systems!!!
I CANCELLED my account in December 2017!!! Due to Vodacom *******LY changing my banking details to a non existent bank account my last payment could not be debited. NO ONE FROM VODACOM INFORMED ME THAT I WAS IN ARREARS NOR THAT I WAS BEING HANDED OVER!!!!! I can not make big financial decisions due to Vodacom's negligence and ******* changing of my details!!!! I need Vodacom to accept responsibility for their mistakes in order for me to be removed from ITC COMPLETELY!!!! I am FED UP!!!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Nicolette,
As per our recent conversation,
Kindly accept our sincere apologies for any inconvenience caused,
Please refer to the email I have sent with confirmation.
Warm regards,
Shad
Dear Nicolette,
As per our recent conversation,
Kindly accept our sincere apologies for any inconvenience caused,
Please refer to the email I have sent with confirmation.
Warm regards,
Shad