JP
Jennifer P
1 reviews | Active since Oct 2021
03 Dec 2021, 09:25
Vodacom ******* deduction
I have tried resolving several times an account query but to no avail. I sometimes encounter rude consultants. Since February 2020 I am being charged for a contract which I don't have. Several times the consultants confirmed I am right and will get back to me but never did. The debit order continues to go through my bank. I am being ****** of my money by Vodacom.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
03 Dec 2021, 11:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2021, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team